Common Technical Issues

• Q: World Machine runs out of memory during builds, but I have plenty of RAM. What is going on?

• Running under 32bit Windows, World Machine can easily run out of memory (or more precisely, out of address space) during high resolution builds. This is a direct limitation of the hardware and OS. There is a workaround that increases the available address space to 3GB and will allow you to build larger worlds. Also note that running under 64bit Windows will allow even the Standard Edition to access 4GB of RAM.

  Note that running the x64 Professional Edition under 64bit Windows removes this limitation.

  View Large Address Mode directions

• Q: I'm experiencing crashes during Layout or Explore View

• The most common cause of crashes in these views is due to outdated video card drivers. Check with the manufacturer of your video card and update your driver to the latest available and see if this has solved the issue.

  You can also try going to Preferences->Video Options and unchecking "Use fastest display method". This will improve compatibility with certain older video cards.

Customer Support

Ordering Problems or Lost Registrations

Please contact support@world-machine.com for more help! Please include your name, ordered-from email, and approximate order date.

Technical Difficulties

If you are suffering from technical issues with World Machine, and none of the issues mentioned in the FAQ above address them, the best bet is to visit the "Help me" section of the Community Forums and search or post a question. Many issues have been encountered before and have fixes available.

You may also email Support for direct assistance.